We can resolve only one issue under one ticket. In case of necessity, you can open multiple tickets.
It can be as quick as 1 hour and may also extend to 24 hours. And in case of an emergency, we will immediately begin working on your ticket.
NO, you don’t have to make any payment unless and until you receive your issue resolved.
You just need to provide the WordPress admin and FTP/ CPanel credentials. If you do not know what these credentials are, still, ultimately you can create a ticket and we will assist you how you can get this done.
Yes, our staff of experts will be available for you every minute of the day. But on weekends, we will be working mainly on solving urgent issues.
Yes, we only provide WordPress services. Our agents are WordPress experts.
Yes, we can. We can eliminate any malware that infects your site and makes it get hacked. We scan and eliminate all types of problems that are related to your site getting hacked.
Yes, we also offer a special plan of $69.00 for migrating your site, where we will backup all your files and database and restore them to a new destination.
