FAQ

Here are some common questions and answers about our WordPress support service.

Most Popular Questions

Don’t Hesitate To Contact Us If You Need More Information.
Under one ticket, we can fix only one issue. If needed, you can create multiple tickets.
It can be as fast as 1 hour and can also go up to 24 hours. And if it’s an emergency, we will start working on your ticket immediately.
NO, you do not need to pay unless and until you get your issue fixed.
You only need to provide the WordPress admin and FTP/ CPanel details. If you’re not sure what these details are, still, at the end of the day you can make a ticket and we will help you with how you can get this done.
Yes, our team of experts will be at your service every minute of every day. However, during weekends, our focus will be primarily on addressing urgent matters.
Yes, we only offer WordPress services. Our agents are highly skilled in WordPress.
Yes, we can. We can remove any malware that causes your site to be hacked. We scan, and remove all kinds of issues related to your site being hacked.
Yes, we have a special plan of $69.00 to migrate your site, where we will back up all your files and database and restore them to a new location.
Under one ticket, we can fix only one issue. If needed, you can create multiple tickets.
It can be as fast as 1 hour and can also go up to 24 hours. And if it’s an emergency, we will start working on your ticket immediately.
NO, you do not need to pay unless and until you get your issue fixed.
You only need to provide the WordPress admin and FTP/ CPanel details. If you’re not sure what these details are, still, at the end of the day you can make a ticket and we will help you with how you can get this done.
Yes, our team of experts will be at your service every minute of every day. However, during weekends, our focus will be primarily on addressing urgent matters.
Yes, we only offer WordPress services. Our agents are highly skilled in WordPress.
Yes, we can. We can remove any malware that causes your site to be hacked. We scan, and remove all kinds of issues related to your site being hacked.
Yes, we have a special plan of $69.00 to migrate your site, where we will back up all your files and database and restore them to a new location.